Faqs

WRITE ME A WHATSAPP: +34 685610793 (24 hour service)

You must FILL the fields in the SEARCH: Persons

How to use my discount coupon? You can use your discount coupon, on our website. In a very simple way. You must fill in the dates, number of people and choose the villa. Then you will get the information of the Villa and the Rates. Choose a rate, and the following field will appear below: DISCOUNT CODE - Here you must fill in your DISCOUNT CODE:

2. WE CHOOSE THE VILLA WE LIKE THE MOST

 We must read carefully all the information about the accommodation:

- DESCRIPTION

- PHOTOGRAPHS

- ADDITIONAL INFORMATION: Villa conventions and cancellation fees

- MAP AND AVAILABILITY

To finish the reservation on the iHouseibiza website. Once the house is selected, fill in the customer information fields, and the cancellation fee. The system will go to the secure online payment page. Where you must proceed to make the deposit payment.

Normally in most villas and houses on our website is 30% of the total reservation. Our page complies with the security protocols for ONLINE payments.

Therefore, you can be sure to enter the data of your credit card, that we will never have access to make any additional charge to that of your deposit. In addition, the security protocol intervenes so that the data of your credit card cannot be vulnerable to cyber attacks or other malicious attacks. It is the responsibility of the iHOUSEIBIZA computer team to process your data.

Congratulations on your reservation, follow these brief instructions to make your entry into the accommodation, usually from 4:00 p.m.:

- We will contact you via WhatsApp or calling a few days before check in, to know your arrival time. We have full fridge service for € 40 extra, and the entrance from 23.00 has an extra charge of € 40

- You can contact us at +34 635065084 / + 34 622377356 for any previous questions.

- We will send you a google maps PIN to reach the villa.

- We will wait for you personally in the villa, for the delivery of keys, tourist information, contract signing and collection of documents (DNI's / Passports)

If you want to book any exclusive service for your vacation before, do not hesitate to contact our team, we will be delighted.

Our clients have attention 24 hours,

- The ENTRY schedule is from 4:00 p.m.

- The DEPARTURE time is until 10:00 a.m.

The entrance from 23.00h has an extra charge of € 40 If you want to reserve any exclusive service for your holidays before, do not hesitate to contact our team, we will be delighted to assist you. We have a full fridge service for € 40 extra (cost over the amount of the purchase ticket)

Villa conventions rules:

- Parties and excessive noise are not allowed after midnight.

- The client is responsible for all damages that occur to the furniture and in the surroundings and gardens of the house.

- Loss of keys or gate controls, may incur a cost of € 50 deposit.

-It is the guest's obligation to deposit the generated garbage in the public garbage container. Failure to do so may incur a cost of € 50 deposit.